Terms & Conditions

Welcome to Another Brand website’s terms and conditions page. Please read them through carefully before using the website. They do not affect your statutory rights. Your continued use of this website constitutes your agreement to be bound by these terms and conditions which shall also govern all transactions on the website to the exclusion of any other terms and conditions.

Another Brand reserves the right to change these terms and conditions from time to time without notice to you and any changes will take effect on the day they are posted. Any such changes will be posted on this section of the website and your continued use of the website constitutes your agreement to be bound by the prevailing terms and conditions. You will be requested to read and accept these terms and conditions every time you place an order. For this reason we encourage you to review them whenever you use this website to ensure that you are familiar with the latest terms and conditions. We also recommend to all our customers to print and retain a copy of the terms and conditions for future reference.

Before you place an order, if you have any questions relating to these terms and conditions please contact our online team by e-mail info@anotherbrand.co.uk or call us on 020 7738 2424 between 9:30am and 6pm Monday to Saturday and 11am and 5pm on Sunday. (Please note that calls will be charged at the local rate.)

Purchase of Products

1. Creating the Contract

1.1 You place an order on the website by selecting an item and following the instructions.

1.2 You will have an opportunity to check and correct any input error in your order up until you click the Submit Order button.

1.3 After you have submitted your order you will receive order acknowledgement e-mail from us. Please note that this e-mail is an acknowledgement and not acceptance of your order.

1.4 If you are paying by credit card, we will authorize your debit or credit card payment.

1.5 Once payment has been authorised, and we have determined the availability of stock we will arrange for the delivery of the goods to you. Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a second e-mail which contains the details of how your goods will be delivered to you.

1.6 We reserve the right to decline all or part of any order for whatsoever reason and should this occur we shall e-mail you with these details.

1.7 It is recommended that you retain all e-mails relating to your order and contract.

1.8 The details of your specific contract are filed by us. Should you want any information regarding your order you may contact us. (For details see the contact us page of the Website or Part D of these terms and conditions.)

2. Payment

2.1 If you have chosen to pay by card, once your order is received we will process the payment for your order by way of the credit or debit card details you have provided. In the event that there is insufficient stock to satisfy your order you will be informed as soon as possible. A refund will be processed through your chosen credit or debit card used for the payment of the order.

2.2 We will advise you if your payment details cannot be authorized for any reason. We may then invite you to pay by another method.

2.3 All prices and charges on this website are quoted in UK pounds. The price you pay for your order is that price which is displayed on the website. Prices include VAT unless otherwise stated but exclude delivery charges. Delivery charges are calculated as part of the checkout process, based on the proximity of your delivery address to our nearest distribution centre. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you an option of reconfirming your order at the correct price, or cancelling the order. If we are unable to contact you we will treat the order as cancelled and you will receive a full refund.

3. Security and Clearing

3.1 All credit and debit card payments that are made on our website are protected by a secure connection. This secure connection ensures that your credit and debit card information is encrypted prior to it being transferred to the bank for authorization.

3.2 As an additional security means, no credit or debit card details are stored once your order has been processed. 

4. The products

4.1 We reserve the right to make any changes in the specifications of the products as long as those changes do not materially affect the quality and/or performance of the product, which are required to conform to any applicable statutory requirements. This excludes any changes in the size or finishing of the product.

4.2 Wood is a product fashioned by nature. Every piece of furniture is unique therefore showroom and/or website samples must be regarded as a guide rather than an exact match either for colour or grain. We cannot guarantee exact colour matches. 

5. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms and conditions will not be affected. 

6. Law

These terms and conditions shall be governed by and construed in accordance with English law and you hereby agree to be subject to the jurisdiction of the Courts of England and Wales. All contracts are concluded in English.

7. Data Protection and Privacy

Information you provide to us remains confidential. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998. We collect information about you for two reasons: firstly, to process your order and, secondly, to provide you with the best possible service. You specifically authorise us to transmit information to or to obtain information about you from third parties (including, but not limited to, your debit or credit card number), to authenticate your identity, to validate your debit or credit card and to authorise the transaction. You acknowledge that you consent to the processing of such information. Click here for details of our Privacy Policy, the terms of which you acknowledge and agree to be bound by. Should you wish to contact us regarding our Privacy Policy please do so (for details see the "contact us" page of the Website or Part D of these terms and conditions). 

8. Entire Agreement

17.1 These terms and conditions together with our current website prices, delivery details, contact details and Privacy Policy set out the whole of our agreement relating to the supply of goods to you by us.

17.2 Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us.

17.3 Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

Intellectual Property Rights

The content of this Website is © Another Brand 2016 (or its third party licensors). You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us (or our licensors). You may not copy, reproduce, change, modify, license, transmit or sell any material or content contained herein and you are permitted to use this material only as expressly authorised by us (or our licensors). 

Disclaimer

Another Brand is providing this Website on an "as is" basis and makes no representations or warranties of any kind, whether express or implied, in relation to this Website, or its contents and disclaims all such representations and warranties. In addition, Another Brand makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information on this Website. The information contained in this Website may contain technical inaccuracies or typographical errors. All liability of Another Brand howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Another Brand nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this Website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Another Brand accepts no liability for any information or content contained in external third party websites which link to or from this Website.

Notwithstanding the a foregoing, none of these exclusions and limitations are intended to limit any rights you may have as a consumer under local or other statutory rights which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of employees and/or agents.

Pricing Policy

It is the company's policy to comply with the Code of Practice for traders on price indications issued by the D.T.I. Consumer and Competition Policy Directorate

Sale reductions on this website compare to prices which are offered on each item in the majority of Another Brand’s stores in the prevailing period.

Contact Us

For any online queries, please refer to the "Contact Us" page. The registered office of Another Brand is:

557-561 Battersea Park Road,Battersea,London SW11 3BL

Telephone: 020 7738 2424

E-mail address: info@anotherbrand.co.uk

Company registered name: Qualita Ltd

Company registration number: 6620108

VAT registration number: 934 0646 29